* This transcript was created by voice-to-text technology. The transcript has not been edited for errors or omissions, it is for reference only and is not the official minutes of the meeting. OFFICE [00:00:01] BUILDING, SIX O'CLOCK. IT'S GONNA BE REACHED OUT BY A SAMSUNG, [1. CALL SESSION TO ORDER] WE CALL CITY COUNCIL. THAT'S NICE. WORK SESSION FOR THURSDAY, OCTOBER 17TH, 2024. ORDER. WE'LL START WITH ROLL CALL COUNCILOR THOMPSON. COUNCIL MEMBER GORDON. COUNCILOR CLARK. PARDON? COUNCILOR LAR HERE. COUNCILOR PORTERFIELD. UH, MAYOR. I PUT THEM. GORDON HERE. MAYOR SNYDER [3.1. Recieve, review and discuss potential ride-share opportunities (Mayor Snyder)] HERE. UH, THE FIRST ITEM IS RECEIVE, REVIEW AND DISCUSS POTENTIAL RIDE SHARE OPPORTUNITIES. AND, UH, RICK, IF YOU WANNA INTRODUCE YOURSELF AND DO YOUR OPINION. HELLO? UH, GOOD AFTERNOON. UH, MY NAME IS RICK, COACH. UM, HOPE YOU'VE HAD A CHANCE TO, UH, ADMIRE THIS PICTURE. UH, IF YOU LOOK ALL THE WAY TO THE LEFT, YOU'LL SEE YOUR CITY MANAGER IN IT. I'M A FEW, UH, AWAY FROM HIM, UH, DURING MY TIME ON CITY COUNCIL AND KYLE, I LOVE THIS PICTURE, UH, BECAUSE IT REPRESENTS A TIME IN OUR CITY WHERE WE HAD JUST COME FROM BEING A VERY CONTENTIOUS COUNCIL WHERE WE, YOU KNOW, HAD THESE CLOSE FOUR, THREE BOATS, HAD A LOT OF GRIDLOCK, COULDN'T GET THINGS DONE. UH, BUT AROUND THIS SAME TIME, WE HAD STARTED WORKING ON SEVERAL DIFFERENT PROJECTS THAT GALVANIZED US, BROUGHT US TOGETHER. UM, AND THEN WE WERE TOLD, UH, OVER THE YEARS THAT WE WOULD NEVER BE ABLE TO DO A, UH, CITY COUNCIL VISIONING WORKSHOP BECAUSE POLITICALLY IT JUST WOULDN'T BE POSSIBLE. BUT WE HAD GROWN THROUGH THIS PROCESS. WE HAD LEARNED TO KIND OF WORK TOGETHER, COME TOGETHER. UM, AND THEN MY OTHER FAVORITE PART ABOUT THIS PICTURE, UH, IS THE DATE, BECAUSE IT WAS FEBRUARY, 2020. WE HAD SPENT TWO DAYS, UH, GOING OVER EVERYTHING, BATTLING THINGS, UH, COMING TO COMPROMISE, AND REALLY SITTING OUT A VISION FOR THE UPCOMING YEAR. AND A MONTH LATER, COVID HITS AND WE GO INTO COMPLETE ISOLATION, UH, FROM EACH OTHER WHEN WE WERE SHOULDER TO SHOULDER, UH, A MONTH BEFORE. BUT WE WERE STILL ABLE TO GET SO MANY GREAT PROJECTS DONE, UH, OVER THE NEXT, UH, UH, 12 TO 18 MONTHS, UH, AFTER THIS DATE. AND, YOU KNOW, THAT THINK DIFFERENTLY WAS KIND OF OUR MOTTO, KIND OF STOLE IT FROM APPLE, YOU KNOW, THE IDEA OF LET'S JUST WORK THROUGH THINGS. LET'S DO SOMETHING. MAYBE LET'S BE LEADING EDGE. LET'S TRY TO FIND SOME INTERESTING SOLUTIONS FOR OUR RESIDENTS. AGAIN, MY NAME IS RICK COACH. I'M WITH TRIP CONSULTING. UM, I SPEAK ON TRANSIT RIDE SHARING, INCLU INCLUSIVE PUBLIC PRIVATE PARTNERSHIPS. WE WORK WITH SEVERAL CITIES THROUGHOUT THE STATE. WE WORK WITH, UH, TRANSIT AGENCIES SUCH AS DART. AND, UH, I WANT TO THANK, UH, UH, MR. GORDON, UH, MR. SNYDER, YOU, JAMES, FOR ALLOWING ME TO BE HERE TODAY TO SPEAK TO COUNCIL, UH, ON THIS. I LOVE, UH, WHEN I GET TO SPEAK, UH, AT COUNCIL WORKSHOPS OR WORK SESSIONS WHERE I CAN GO THROUGH THIS PROGRAM. AND I'VE BEEN TOLD TO BE DONE WITHIN 45 MINUTES. MY PRESENTATION IS RATHER LONG, SO I'M GONNA MOVE QUICKLY SO THAT THERE'S TIME IF THERE'S ANY QUESTIONS. UH, BUT THE FIRST, WHAT WE CALL A TRIP PROGRAM, WHICH IS REALLY JUST A RIDE SHARING PUBLIC-PRIVATE, UH, PARTNERSHIP WAS CREATED IN THE CITY OF KYLE. THE CITY OF KYLE HAD A LONG HISTORY OF TRYING TO DO ALL SORTS OF CONVENTIONAL PUBLIC TRANSIT APPROACHES. UM, THE PROBLEM WAS UTILIZATION WAS LOW, AND THE COST OF THESE MODELS IS TYPICALLY VERY HIGH. SO HIGH IN FACT THAT WHEN WE DISCONTINUED THE MOST RECENT VERSION BEFORE THEY STARTED THIS PARTNERSHIP, UH, THE COST PER RIDE, AND WE DID THE MATH NICELY, WAS SOMEWHERE AROUND $325 PER RIDE. AND I SAY DOING THE MATH NICELY, UH, BECAUSE THERE ARE SOME WAYS THAT YOU COULD DO IT AND IT'D BE CLOSER TO $600 A RIDE. SO, UM, WE WERE KIND OF LEFT WITH THE CHALLENGE OF THERE WERE STILL PEOPLE WITHIN THE COMMUNITY THAT WERE RIDE DEPENDENT PEOPLE, UH, WHO WERE DISABLED, ELDERLY. WE WANTED TO PROVIDE THE SERVICE, BUT WE WERE STUCK IN THE SAME SITUATION OF DO WE DO THE REPEAT HISTORY OR DO WE THINK A LITTLE BIT DIFFERENTLY? SO AGAIN, DURING THESE VISIONING WORKSHOPS, WE'RE ALL HANGING OUT. WE STARTED TO REALLY SET NEW GOALS TO THINK DIFFERENTLY AND ASK OURSELVES WHAT IF QUESTIONS? WHAT IF WE COULD CREATE A PUBLIC TRANSIT, UH, SYSTEM THAT ALL RESIDENTS WOULD BE OPEN TO USING? WHAT IF THE COST PER HOUR WAS AFFORDABLE? WHAT IF IT WAS CONVENIENT POINT TO POINT? UH, WHAT IF IT INCLUDED EVERYBODY? WHAT IF IT HAD ROBUST SERVICE HOURS AND NOT JUST END AT FIVE OR 6:00 PM WHAT IF IT WAS OPEN ON THE WEEKENDS AND PEOPLE COULD USE IT TO GO TO CHURCH? AND THEN THE MOST IMPORTANT THING WHEN WE'D GO BACK AND LOOK AT ALL OF THE OLD MODELS WAS WHAT IF WE [00:05:01] COULD ACTUALLY GET SOME REALLY GREAT DATA FOR THE PROGRAMS? WE COULD MAKE DATA-DRIVEN DECISIONS, UH, WITH THAT. SO AS SUBURBS LIKE TO DO IN THIS AREA, TYPICALLY PUSH BACK ON WHATEVER AUSTIN IS DOING. AROUND THE SAME TIME, AUSTIN WAS BANNING UBER AND LYFT. KYLE WAS EMBRACING TECHNOLOGY, UH, AND LEANING INTO THE TECH COMPANIES TO FIGURE OUT IF THEY COULD BUILD A SYSTEM THAT WOULD ACCOMPLISH ALL OF THESE WHAT IFS. IT TOOK ABOUT TWO YEARS, STARTED IN 2018. UM, AND AFTER TWO YEARS, KYLE LAUNCHED THE FIRST EVER, UH, INCLUSIVE FULL TRANSIT RIDE SHARE, PUBLIC PRIVATE PARTNERSHIP WITH UBER. NOW WE LAUNCHED IT IN OCTOBER OF 2020. SO WE'RE IN THE MIDST OF COVID, WHICH ACTUALLY WORKED OUT TO BE PRETTY GOOD TIMING, UH, BECAUSE NO ONE WANTED TO GET IN MULTI OCCUPANCY PASSENGER VEHICLES WITH ANYBODY ANYMORE. UM, BUT WE WERE ABLE TO, THROUGH THE HELP OF UBER AND TWO YEARS OF DEVELOPMENT, CREATE A PROGRAM THAT CAPPED THE COST PER RIDE AT $10, UH, A RIDE. SO, SO, UH, I DON'T KNOW IF JAMES HAS TOLD YOU, BUT YOU KNOW, UH, KYLE IS THE HIGH CAPITAL OF TEXAS. THEY TAKE THAT SO SERIOUSLY, UH, IN THE CITY THAT THEY CELEBRATE NUMERICAL PIE. THAT WORKED OUT REALLY WELL FOR US IN DEVELOPING THE PROGRAM BECAUSE AS WE WERE GOING THROUGH THE MODEL AND TRYING TO DECIDE WHAT THE FAIR WOULD BE TO THE RIDER, UH, KNEE JERK REACTION WAS TO DO SOMETHING REALLY LOW, 99 CENTS, DOLLAR 50. BUT THROUGH THAT TWO YEAR FOCUS GROUP STUDIES THAT WE WOULD HAVE, UH, WE REALIZED THERE WAS A TON OF VALUE IN OFFERING, UH, A RIDE SHARE COMPONENT AS THE SOLUTION, UH, FOR PUBLIC TRANSIT, THAT PEOPLE WERE WILLING TO PAY A HIGHER FARE. AND SO THE RIDER PAYS $3 AND 14 CENTS. THE CITY WILL THEN SUBSIDIZE $10 ON TOP OF THAT. UH, THEY ALSO DID STUDIES. NO, THE LONGEST RIDE AROUND TOWN WAS, AT THAT TIME, IT WAS ABOUT 10, $11 WAS THE AVERAGE RIDE. UH, SO, YOU KNOW, TYPICALLY YOU WOULDN'T GO OVER $13 AND 14 CENTS. UM, AND OVER THE COURSE OF THE FIRST YEAR OF RUNNING THE PROGRAM, THE COST TO THE CITY WAS $7 AND 24 CENTS. SO OF THAT $10 SUBSIDY, THE CITY ON AVERAGE ONLY USED $7 AND 24 CENTS BECAUSE YOU DIDN'T JUST PAY THE 10 FULL DOLLARS AND NOT GET YOUR MONEY BACK. THAT REMAINING BALANCE STAYED WITHIN THE BUDGET AND YOU WERE ABLE TO PUT OUT MORE RIDES. YEAR ONE GOES GREAT, AGAIN, YOU'RE ON THE TAIL END OF THE PANDEMIC. UH, THEY ONLY USED ABOUT 30% OF THE BUDGET FOR THAT YEAR. THERE WAS A LOT OF EXTRA MONEY. ALL THE OTHER PROGRAMS, THE FIXED COST OF MONEY WAS GONE. UM, SO WITH THAT DATA, THEY MADE A LOT OF TWEAKS. WITHIN THE SECOND YEAR, THEY EXPANDED FROM JUST THE CITY LIMITS TO ETJ. THEY ALSO ADDED THE VA HOSPITAL. AND THEN THEY DECIDED TO ALSO ADD THE AIRPORT RIDES. THE AIRPORT'S ABOUT 25 MILES AWAY FROM THE CITY OF KYLE. THEY WEREN'T GONNA GIVE THOSE RIDES OUT TO THE PUBLIC AT $3 AND 14 CENTS. ALL OF THIS STUFF IS CUSTOMIZABLE. SO THEY ALLOWED FOR ONE ROUND TRIP EVERY MONTH. THEY STILL DO THE CITY OF KYLE. UM, AND BASICALLY THEY KEPT PLAYING WITH THE PIE NUMBER. THE 31.4%, UH, IS WHAT THE RIDER PAYS. ONE THIRD, AND THEN THE CITY WILL PICK UP THE OTHER THIRD TWO THIRDS, AGAIN, UP TO A CERTAIN CAP NUMBER. SO THE CITY KNOWS WHAT THEY'RE GONNA PAY AT MOST EVERY SINGLE TIME A RIDE HAPPENS. UH, THE CITY OF COLLEGE BEEN RUNNING THE PROGRAM SINCE 2020 AND WITHIN THE CITY LIMITS PORTION OF THE PROGRAM, THE AVERAGE COST PER RIDE HAS ACTUALLY DECREASED SINCE THE FIRST YEAR. AND IT'S DOWN TO $6 AND 84 CENTS ON AVERAGE PER RIDE TO THE CITY OF KYLE. ONE OF THE REASONS FOR THAT IS AS THE PROGRAM HAS MATURED, DRIVERS HAVE COME INTO THE MARKET. UH, DEMAND IS HIGHER. RI DRIVERS GO WHERE THE RIDES ARE AT, UH, WAIT, TIMES HAVE DECREASED AND THUS THE COST OVERALL HAS DECREASED AS WELL. CITY OF KYLE ALSO USED A MUNICIPAL APP TO DISSEMINATE THE VOUCHERS. UH, AGAIN, EVERYTHING I TELL YOU ABOUT WHAT THESE CITIES DO IS NOT ONE SIZE FITS ALL. EVERYTHING IS CUSTOMIZABLE. BUT THE CITY AT THE TIME WAS LOOKING FOR A WAY TO CREATE EXTRA VALUE FOR THESE SUBSIDIES. THEY HAD BEEN TOED WITH AN IDEA OF A MUNICIPAL APP, BUT EVERY CITY THAT HAD DONE A MUNICIPAL APP, UH, IN THE PAST HAD JUST CRASHED AND BURNED. 'CAUSE THERE WAS NO REASON TO REALLY GO [00:10:01] TO THE MUNICIPAL APP. THEY USED THIS PROGRAM AS A DRIVER TO GET PEOPLE TO GET THE VOUCHERS BEGIN BECAUSE OF THAT VALUE IN GETTING SUBSIDIZED, UH, UBER RIDES THAT, UH, THEY THOUGHT THEY COULD GET PEOPLE TO GO AND VISIT THE APP AT LEAST ONCE A MONTH. AND THEN THE CITY'S COMM DEPARTMENT COULD TAKE THAT APP AND THEN USE IT FOR OTHER THINGS AS WELL TO ADD VALUE TO THE RESIDENTS. THE APP NOW RECEIVES AROUND 2,500, UH, VISITS A MONTH FOR THE VOUCHERS. UM, AND AGAIN, UM, THE PUBLIC PERCEPTION OF THE PROGRAM IS GONE FROM MORE PUBLIC TRANSIT TO A QUALITY OF LIFE AMENITY, ESPECIALLY WITH THE AIRPORT RIDES. THE AIRPORT RIDES HAVE ACTUALLY BECOME THE MARKETING FOR THE CITY OF KYLE. THEY SPEND THE MOST ON THOSE RIDES. BUT IT IS ALSO WHAT CREATES THE MOST WORD OF MOUTH ON SOCIAL MEDIA. ONE OF THE GREAT ASPECTS OF THE, UH, PARTNERSHIP IS TYING IN TO THE UBER NETWORK AND ONLY PAYING FOR RIDES. TAKEN. AGAIN, CITY LEADERSHIP DECIDES, UH, THE SERVICE AREA THEY CAN TWEAK. THE SERVICE AREA, UH, SERVICE AREA CAN BE TWEAKED WITHIN 24 HOURS IF IT NEEDS TO BE. AGAIN, EVERYTHING CAN BE BASED ON DATA, UH, AND, AND METRICS. UM, BUT THEY USE A PAY PERFORMANCE MODEL WHERE YOU ONLY PAY FOR THOSE RIDES THAT QUALIFY. SO PEOPLE IN THE CITY OF KYLE, UH, IF I TAKE AN UBER AND I WANT TO GO TO SAN MARCUS, I WANT TO GO TO AUSTIN, I WANT TO GO TO BUTA. CITY OF KYLE'S NOT PAYING FOR THAT. CITY OF KYLE IS ONLY PAYING FOR RIDES IN, IT'S THE PREDETERMINED SERVICE AREA. AND IT'LL AUTOMATICALLY, UH, APPLY, UH, TO PEOPLE'S UBER ACCOUNTS. IT WILL NOT PAY FOR RIDES THAT, THAT, UH, DO NOT QUALIFY. THIS HAS BECOME VERY ECONOMICALLY SUSTAINABLE, UH, FOR THE CITY. AND THEN THE KEY PORTION IS ALL OF THAT DATA THAT THE CITY GETS TO LOOK AT, UM, AND COMB OVER. THE ONE ASPECT OF THE PROGRAM WITH UBER CANNOT, UM, FULFILL IS WHEELCHAIR ACCESSIBLE VEHICLES. UBER TRIED INITIALLY TO BE ABLE TO PROVIDE WHEELCHAIR ACCESSIBLE VEHICLES. ONE OF THE THINGS WE DO IS PAIR, UM, PAIR TRANSIT COMPANIES, WAVE VEHICLES WITH THE PROGRAM, INTEGRATE THEM INTO THE UBER APP, SO THEY WORK SEAMLESSLY. ALSO HAVE A DISPATCH CENTER WHERE YOU DON'T HAVE TO HAVE A SMARTPHONE. YOU CAN CALL SCHEDULE RIDES. BUT THE IDEA IS THAT IF YOU DO NEED A WAVE VEHICLE, IT WILL RESPOND AS QUICKLY AS A RIDE SHARE. UH, NORMAL RIDE SHARE, UH, WILL. AND AGAIN, YOU REALLY ONLY WANT THESE BIG VEHICLES. THEY'RE MORE EXPENSIVE. THIS IS THE ONLY AREA OF THE PROGRAM THAT HAS A FIXED COST COMPONENT TO IT. 'CAUSE YOU HAVE TO HAVE A DEDICATED VEHICLE THERE READY TO RESPOND. UM, YOU DON'T WANT PEOPLE TAKING THESE EXPENSIVE RIDES IF THEY DON'T NEED IT. YOU WANT THOSE FOLKS THAT, UH, MIGHT RATHER JUST GO IN A NORMAL UBER TO CALL THAT. AND SO IN THE CITY OF KYLE, BASICALLY ONLY 4% OF THEIR RIDES MONTHLY ARE PARATRANSIT VEHICLES. AGAIN, THERE'S PROBABLY BETWEEN 30 AND 50 LEVERS THAT CITIES CAN PULL TO TAILOR THIS PROGRAM AND PROTECT BUDGETS. IT WORKS WITH BUDGETS OF ALL SIZES, LIMITS USAGE. UM, YOU CAN REALLY MAKE THIS THING WHAT YOU WANT, DEPENDENT ON YOUR NEEDS. UH, IT DOESN'T HAVE TO BE $3 TO START, IT DOESN'T HAVE TO BE $4. IT CAN BE $1. IT CAN BE PAID 50 50. THE RIDER CAN PAY THE FIRST $10. YOU CAN PAY WHATEVER THE REMAINING AMOUNT IS. YOU CAN, UH, TURN IT IN AND OUT ANY WAY YOU WANT TO. UH, PFLUGERVILLE STARTED THEIR TRIP PROGRAM IN 2022 AND NAMED IT FIDE WITH A P BECAUSE WE'VE BEEN TOLD THAT THERE ARE NO F UPWARDS, UH, IN THE CITY OF PFLUGERVILLE. UH, BUT PRIOR TO THE TRIP PROGRAM RUNNING THERE, THEY WERE RUNNING A PROGRAM WITH CAT METRO'S PICKUP SERVICE. THAT PROGRAM ACTUALLY WORKED REALLY WELL. THE CITY OF PFLUGERVILLE, THAT BEIGE ISH AREA IN THEIR, WAS THEIR SERVICE AREA FOR THE PILOT THAT REPRESENTS ABOUT THREE AND A HALF SQUARE MILES OF CITY OF PFLUGERVILLE. CITY OF PFLUGERVILLE, ABOUT 25 SQUARE MILES. PEOPLE WERE USING THE PROGRAM, IT WAS GOING GREAT. THEIR PROBLEM WAS MORE PEOPLE WANTED THE ABILITY TO USE THE PICKUP SERVICE AFTER RUNNING IT FOR A YEAR. THE TOTAL COST FOR IT WAS ABOUT A MILLION DOLLARS. 600,000 OF THAT CAME FROM PFLUGER BILL'S GENERAL FUND. AND ABOUT 400,000 WAS A MATCH FROM CAP METRO. THEY LOOKED TO EXPAND IT, UH, TO ABOUT FIVE AND A HALF SQUARE MILES. AND WHEN THEY STARTED, UH, PUNCHING THE NUMBERS WITH CAT METRO, UH, THEIR PRICE POINT INCREASED TO 1.2 MILLION FROM JUST THEIR GENERAL FUND FOR THAT. AND THEY WANTED TO GET FULL [00:15:01] CITY COVERAGE. THEY WANTED TO BE INCLUSIVE. SO THEY LOOKED AROUND AT WHAT OTHER CITIES WERE DOING, UH, AND FOUND KYLE. UH, TRIP LAUNCHED THE PROGRAM WITH THEM. UH, AND NOW WE COVER THE ENTIRE BLUE AREA, THAT RED AREA, UH, THE PREVIOUS, UH, PROGRAMS AREA. UH, NONE OF THESE AREAS HAVE TO BE CONTIGUOUS. UH, THEY STILL TIE INTO THE TECH RIDGE PARKING RIDE ON THE SOUTH END. THERE'S PARTS OF THIS BLUE AREA THAT ARE ROUND ROCK. IT'S AREAS WHICH THEY'VE IDENTIFIED AS MEDICAL DISTRICTS THAT THEIR RESIDENTS USE. AGAIN, THEY WILL BE MAKING TWEAKS. THEY HAVE MADE TWEAKS OVER THE COURSE OF THE PROGRAM, AND THAT'S WHAT THE DATA IS FOR. BUT I TELL ANYBODY WHO RUNS THIS PROGRAM FOR A YEAR, UH, IT IS THE BEST, UH, TRANSIT DEVELOPMENT STUDY, UH, YOU COULD DO BECAUSE THE AMOUNT OF DATA AND YOU CAN SEE WHERE EVERYTHING'S COMING AND GOING WITHIN YOUR CITY, YOU REALLY GET A GOOD IDEA OF HOW YOUR TRAFFIC PATTERNS WORK, UH, WITHIN THE CITY. DOES ANYBODY HAVE THE UBER APP ON THEIR PHONE? DOES ANYBODY HAVE A AN ACCOUNT? I THINK I DO CHECK. I DO THERE. YEAH. WOULD YOU MIND CLICKING THIS QR CODE THROUGH THE UBER WERE APP, OR I THINK YOU CAN JUST USE YOUR NORMAL QR CODE READER AS LONG AS YOU HAVE AN ACTIVE ACCOUNT. I DON'T KNOW IF YOU'VE ALREADY DONE THIS PETER OR NOT. NO, I HAVEN'T. NO. I GAVE, UH, THIS, UH, SPIEL TO PETER ABOUT A Y ABOUT A YEAR AGO AFTER TML. SO AS YOU PAY UP TO $10 OFF, YOU PAY THE FIRST FOUR, THEN UP TO $10, COVERED 10 TRIPS PER MONTH VOUCHER SO THAT THAT NOW LIVES IN YOUR UBER ACCOUNT. UNLIKE KYLE, YOU WILL NEVER HAVE TO DO ANYTHING EVER AGAIN THAT WILL BE WITHIN YOUR UBER WALLET FOR THE LIFE OF THE PROGRAM. IF YOU EVER HAPPEN TO BE IN A PFLUGERVILLE FOR WHATEVER REASON, AND YOU CALL IN UBER TO GO ANYWHERE ELSE WITHIN THEIR SERVICE AREA, THAT DISCOUNT WILL ALREADY APPLY. AND YOU WILL HAVE A $4 RIDE. SO IF YOU'RE AT A HOTEL, GOING TO A RESTAURANT, WHATEVER THAT MAY BE, UH, YOU ARE NOW ENROLLED IN THE PROGRAM. SO THANK YOU FOR HELPING ME. PAD STATS. THE THING THAT FLUER BILL REALLY LOVES IS THE DATA AND THE REPORTING. WE KEEP THEM UP TO DATE. WE HAVE A VERY ROBUST, UH, DASHBOARD THAT IS CATERED TO THEM, THAT IS, UH, METRICS THAT THEY DECIDE THAT THEY WANT TO FOLLOW, UH, ABOUT, UH, ONCE EVERY SIX MONTHS OR SO, THERE'S NEW DATA POINTS THAT THEY WANNA LOOK AT. WE, UH, BUILD IT INTO THE SOFTWARE AND THEN THEY CAN HAVE ACCESS TO LOOK AT EVERY SINGLE RIDE THAT'S HAPPENING WITHIN THE CITY. I'M NOW GONNA SHARE WITH YOU YEAR ONE OF THE CITY OF PFLUGERVILLE, AGAIN, STARTED OCTOBER 1ST, 2022. THE TOTAL NUMBER OF PEOPLE ENROLLED IN THE PROGRAM IN THE FIRST YEAR WAS 5,000. UH, ABOUT 8,500 TRIPS TOTAL IN THAT YEAR FOR RIDE SHARE. ABOUT 12,000 PASSENGERS. UH, THE, UH, RED DOCKS ARE DROP OFF THE GREENER PICKUP, THE BIGGER THE CIRCLE GETS, THE MORE RIDES COMING TO AND FROM, UH, THAT AREA. BUT AS YOU CAN SEE, IT'S VERY WELL DISPENSED THROUGHOUT THEIR ENTIRE CITY. AND THEY'LL EVEN TELL YOU THAT LITTLE BALD AREA THERE, A LITTLE BIT TO THE RIGHT. AND THE MIDDLE IS UNDEVELOPED. PART OF FLUTER BILL, THEIR OLD PROGRAM, UH, ONLY RAN, UH, FROM 7:00 AM TO 6:00 PM THESE ARE THE NUMBERS FOR THE SERVICE HOURS OUTSIDE OF THAT, INCLUDING SATURDAY AND SUNDAY. UH, AND AFTER THE FIRST YEAR, WHAT THEY REALIZE IS ALMOST 50% OF THEIR RIDERSHIP HAPPENED OUTSIDE OF THEIR OLD SERVICE HOURS. AGAIN, THEY RUN 365, UH, DAYS A YEAR, 24 HOURS A DAY. UH, AND YOU CAN EVEN SEE RIDES HAPPENING. UH, 77 RIDES HAPPENED IN YEAR ONE AT 1:00 AM IN THE MORNING, 52 AT, UH, 2:00 AM YOU CAN CLICK ON THE SOFTWARE TO FIND OUT WHERE THOSE RIDES ARE COMING, UH, FROM AND GOING TO. AND A LOT OF TIMES YOU'LL SEE IT FROM THE RESTAURANT BAR DOWNTOWN DISTRICTS. A LOT OF THESE RIDES ARE SAFE RIDES HOME, UH, IN THE PROGRAM. UM, AND A LOT OF CITIES THAT HAVE USED THIS PROGRAM HAVE SEEN A REDUCTION, UH, IN DWIS OVER TIME COSTS OVERALL. WHEN THEY, UH, COMBINED RIDESHARE AND WAVE, WHEN WE TOOK OVER THE PROGRAM, UH, THEY WERE ONLY USING THE PICKUP SERVICE AND THERE WERE A TON OF RIDERS WHO REQUIRED A WAVE VEHICLE. UH, THESE NUMBERS HAVE SINCE DROPPED DRAMATICALLY AS RIDESHARE HAS INCREASED. BUT THAT FIRST YEAR, 27% OF THE RIDES WERE WAVE RIDES. THE AVERAGE COST TO THE CITY FOR RIDESHARE WAS [00:20:01] 6 75. OVER THE COURSE OF THE WHOLE YEAR WHEN IT STARTED, FIRST MONTH OF THE YEAR WAS $7 AND 57 CENTS. BY THE END OF THE YEAR, IT WAS DOWN TO UNDER $6. WAVE IS EXPENSIVE. WAVE IS THE PART WHERE IT'S APPLES TO APPLES WITH, UH, VIRTUALLY EVERY OTHER TRANSIT. UH, AGENCY, WHEN THEY STARTED TO CONVERT ALL THOSE PEOPLE OVER, COST WAS ALMOST $77 PER RIDE. LAST MONTH. IT WAS UNDER $40. THEY HIT AN AVERAGE OF $40 AND 91, UH, 93 CENTS. WHEN YOU COMBINED THOSE ALMOST, UH, 11 AND A HALF THOUSAND RIDES TOGETHER, UH, COMBINED, EVEN WITH THE EXPENSIVE AND HIGH AMOUNT OF WEIGHT VEHICLES, UH, THEY WERE UNDER $16 AVERAGE COST PER RIDE. THEIR PREVIOUS PROGRAM WAS AT A HUNDRED DOLLARS PER RIDE. UH, WHEN WE WORK WITH CITIES, THE CITY IS A DECISION MAKER. CITY IS IN CONTROL OF THE PROGRAM, AND WE TAKE CARE OF EVERYTHING ELSE THAT THE CITY DESIRES, COMPLETE, TURNKEY, UH, PARTNERSHIP. WE ALSO, UH, MONITOR AND HIRE THE TNC COMPANIES. THAT'S A FANCY VERNACULAR FOR THE RIDE SHARE AND THE WAVE. AND WE WILL, UH, UH, MOVE THEM IN AND OUT IF NEEDED. IF, UH, IF A WAVE PROVIDER IS NOT RELIABLE OR MEETING THE NEEDS OF THE PROGRAM, UH, WE WILL REPLACE THE WAVE COMPONENT WHEN NEEDED. AND YOU CAN EVEN DO THAT WITH TNCS. UBER IS COM IS EXTREMELY RELIABLE, UH, FOR IT. BUT YOU COULD STILL GO WITH LYFT IF YOU WANTED TO, OR, UH, A TNC THAT'S NOT AS WELL KNOWN. WE CAN WORK FAST WHEN NEEDED. UM, BECAUSE WE WERE TAKING OVER AN EXISTING PROGRAM WITH THE CITY OF PFLUGERVILLE. THEY APPROVED, UH, THE TRIP PROGRAM ON AUGUST 23RD OF 22. AND THEIR CONTRACT WITH CAP METRO ENDED SEPTEMBER 30TH. WE HAD CONTINUITY OF SERVICE AND WE'RE READY TO GO IN FIVE WEEKS ON OCTOBER 1ST WITH VEHICLES ON THE GROUND AND DID IT FOR LESS THAN HALF OF WHAT THEY SPENT THE YEAR PRIOR. WITH CAP METRO, THEIR FULL BUDGET WITH EVERYTHING INCLUDED IN YEAR ONE WAS $275,000. AND IF YOU WANT TO ASK, UH, HOW IT HAS BEEN RECEIVED, UH, BY RESIDENTS, THE, UH, MAYOR OF PFLUGERVILLE ASKED THAT AT THE STATE OF THE CITY RECEIVED BY A RESIDENCE WITH OPEN ARMS. WELL, LET'S JUST HEAR WHAT THEY HAVE TO SAY ABOUT, I CAME TO THE CITY COUNCIL MEETING BECAUSE I REALIZED HOW IMPORTANT TRANSPORTATION IS. AND I WASN'T CONVINCED 'CAUSE I DIDN'T KNOW THE COUNCIL YET, THAT THEY EVEN CARED ABOUT US. WELL, I FOUND OUT DIFFERENTLY. THEY DO CARE, AND THEY WORKED VERY HARD AND THEY LISTENED TO US. AND I'M NOT THE ONLY ONE WHO SPOKE. AND THEY HEARD, I FELT LIKE THEY HEARD WHAT WE WERE SAYING. I THINK THAT IS ONE OF THE BEST THINGS THAT HAS HAPPENED. AND I REALLY APPRECIATE WHAT THE CITY COUNCIL TOOK THE TIME TO LISTEN AND TO COME TO OUR COMMUNITY AND TALK TO US ABOUT THIS BECAUSE THERE ARE PEOPLE WHO DIDN'T UNDERSTAND WHAT WAS GOING ON. I DROVE UP UNTIL THE 12TH OF JUNE AND THEN I, IT CAME A POINT WHERE I COULD NOT DRIVE ANYMORE. AND THAT'S WHEN I BECAME HOW VERY AWARE I BECAME OF THIS PROGRAM AND HOW IMPORTANT IT'S TO PEOPLE WHO DO NOT DRIVE. AND ESPECIALLY TO THOSE OF US WHO ARE IN, IN CHAIRS IN IN POWER CHAIRS. I HAD ANXIETY ATTACKS WONDERING WHAT'S GONNA HAPPEN. AND THEN WE FOUND OUT ABOUT PETITE, AND I'M SLEEPING AT NIGHT . AND IT'S LARGELY BECAUSE OF THE WORK THAT'S BEEN DONE BY THE CITY COUNCIL. YOU KNOW, WE, WE ARE TRYING TO MAKE LIFE FOR SENIORS. NOT JUST THE QUANTITY, BUT THE QUALITY. AND THAT WAS ONE OF THE THINGS THAT WE WERE TALKING ABOUT. PEOPLE NEED TO BE ABLE TO, WE LIVE LONGER, WE NEED TO BE ABLE TO INTERACT AND BE ABLE TO GET IT FROM POINT A TO POINT B WITHOUT WORRYING ABOUT HOW YOU'RE GONNA GET BACK. AND I AM SO GLAD THAT THEY VOTED ON THIS, THAT THEY ALLOWED US TO SPEAK EACH TIME WE CAME THE CITY COUNCIL. AND THAT, UM, THEY LISTENED. I CAN GET TO CHURCH ON MY OWN 'CAUSE IT RUNS ON SUNDAY. I CAN GO TO FRIDAY S BECAUSE I'M INVOLVED IN A, UH, BIBLE STUDY. MAYBE WE CAN GO TO GET THE BUS TO GO TO BAY SCOTT WHITE, OR WE CAN GET THE BUS TO GO TO STONEHILL. AND IT WAS THINGS THAT WERE A PART OF EVERYDAY NORMAL LIFE FOR PEOPLE WHO DRIVE. AND FOR PEOPLE WHO CAN'T GET OUT IS VERY HARD FOR THEM TO MANEUVER AROUND AND THEN THEY GET DEPRESSED. AND WE DON'T NEED THAT. SO, QUALITY OF LIFE. I FOUND OUT THAT BECAUSE OF THIS COUNCIL, THAT WE DO HAVE A VOICE AND [00:25:01] THEY DO CARE. WE ARE JUST EXTREMELY PLEASED TO OFFER THIS MOBILITY RIDE SHARE PROGRAM TO OUR CITIZENS. AND WHEN YOU HEAR FROM THE CITY COUNCIL, KNOW THEY'VE MADE THE RIGHT DECISION AND MAKE A DIFFERENCE. SO, UH, TO DO AS QUICKLY AS I CAN, UH, THE BIGGEST FACET OF THIS PROGRAM IS THE PAPER PERFORMANCE. UH, ONLY PAY FOR RIDES TAKEN. THE ENTIRE GOAL OF THE PROGRAM IS THE LOWEST COST PER RIDE POSSIBLE. THERE ARE SEVERAL STEPS TO FINDING OUT IF A TRIP PROGRAM IS A GOOD FIT FOR YOUR COMMUNITY, BUT IT'LL EVEN WORK IN YOUR COMMUNITY. UM, I'LL GET TO STEP TWO, BUT STEP ONE AND A HALF IS BASICALLY, UH, FINDING OUT IF YOU KNOW, COUNCIL CITY LEADERSHIP IS EVEN INTERESTED IN A PROGRAM LIKE THIS, IT MIGHT NOT BE A GOOD FIT. UH, EVEN IF CITY COUNCIL WANTED TO DO IT SEVEN ZERO, WITHOUT THE BACKING OF CITY STAFF, IT IS NOT WORTH, UH, DIVING INTO. UH, IT IS SOMETHING THAT YOU WANT THE PROGRAM TO SUCCEED. YOU WANT EVERYBODY INVOLVED TO WANT TO MAKE THE PROGRAM WORK THE BEST IT CAN. AND IF THERE IS INTEREST IN MOVING FORWARD, UH, JUST WITH THE CONSIDERATION OF THE PROGRAM. STEP TWO IS A FULL DIAGNOSTIC STUDY OF YOUR UBER, UH, TRAFFIC. RIGHT NOW WE GO THROUGH, WE TAKE A SNAPSHOT OF WHAT YOUR RIDES HAVE LOOKED LIKE TO PAST TWO YEARS, WHERE THE, WHERE YOUR ACTIVITIES ZONES ARE TIMES OF DAY, UH, AND THEN REALLY LET YOU SEE WHAT THE TRAFFIC LOOKS LIKE NOW. UH, RELIABILITY SCORES ON WAIT TIMES, AVERAGE DISTANCE, AVERAGE COST PER RIDE. WE BRING THAT BACK TO YOU FREE OF CHARGE. AGAIN, THESE ARE STEPS TO FIND OUT IF IT'S EVEN A GOOD FIT. THERE ARE PLENTY OF CITIES WHERE THIS PROGRAM WILL NOT WORK, BUT YOU, IF YOU ARE CLOSE TO A, UM, METRO AREA, UH, YOU DO HAVE A BETTER CHANCE TO DO IT. IT WORKS GREAT IN A LOT OF SUBURBAN CITIES, BUT THERE ARE SOME THAT IT DOES NOT. UM, I TRY TO GET THAT THROUGH THAT AS QUICKLY AS I COULD. UH, AND THEN I'LL JUST LEAVE YOU BACK WITH WHAT I SAID ABOUT THE CITY OF KYLE AND USING THE AIRPORT RIDES AS ITS MARKETING. UH, THIS IS A POST FROM FIVE DAYS AGO ON AN EVERYTHING IN KYLE FACEBOOK PAGE. IT HAD OVER 250, UH, REACTIONS. ALMOST A HUNDRED COMMENTS. THESE ARE JUST A BRIEF LOOK AT SOME OF THE COMMENTS. BUT YOU CAN SEE AS A BELOVED PROGRAM, THE CITIZENS ARE THE ONES WHO END UP EXPLAINING IT TO OTHER RESIDENTS AS THEY MOVE IN. THEIR GROWTH IS, YOU KNOW, REALLY AMAZING IN ALL THIS AREA OF AUSTIN. LOTS OF PEOPLE COMING IN AND OUT. THEY LET THEM KNOW ABOUT WHAT THE PROGRAM IS AND HOW THEY CAN USE IT. THANK YOU FOR YOUR TIME. I REALLY APPRECIATE IT. AGAIN. THANK YOU. UH, UH, MPTI USED TO BE IN MPT FOR, UH, TWO OF MY THREE YEARS ON COUNCIL. SO I SAY MAYOR AND I SAY M-P-T-M-P-T, UH, GORDON. THANK YOU. UH, MAYOR STEINER. THANK YOU JAMES. UH, STAFF AND REST OF COUNCIL. THANKS RICK. ALRIGHT, QUESTIONS FROM COUNCIL. SO ONE OF MINE IS WHAT IS THE LIABILITY THING IF YOU KNOW YOU'VE GOT UNCONTRACTED DRIVERS 'CAUSE THEY'RE NOT LICENSED WITH UBER AND WE'VE NOW ADVERTISED THAT THIS IS A CITY SERVICE AND THEN SOMEONE GETS INTO ACCIDENT OR CRIME OR SOMETHING HAPPENS. MM-HMM. , WHAT'S THE LIABILITY TO THE CITY CITY'S INDEMNIFIED? SO EVERY RIDE HAS A $2 MILLION POLICY ON IT, UH, THROUGH EITHER THE WAVE PROVIDER, UM, OR THE, UM, RIDE SHARE PROVIDER AS WELL AS INSURANCE THAT'S COVERED BY TRIP. UH, WE WORK WITH SEVERAL TML CITIES. EVERY SINGLE ONE IS SIGNED OFF ON THE CONTRACTS AND, UM, WE REDUCE LIABILITY RISK AS MUCH AS POSSIBLE. AND THEN TYPICALLY YOU GET SOMETHING LAUNCHED. WHAT'S THE INITIAL, UH, OUTLET OF CAPITAL THAT YOU KIND OF NEED TO HAVE YOU START THE PROGRAM? I KNOW IT'S AS YOU GO, BUT YOU NEED TO HAVE IT FUNDED AND BUDGETED. SO TYPICALLY WHAT'S SO, SO THE CITY OF PFLUGERVILLE DID IT FOR 2 75 THEIR FIRST YEAR. AND SO IS THAT SOMETHING WHERE WHEN THE MONEY RUNS OUT, PROGRAM STOPS FOR THAT YEAR? UH, NO. IT'S ON DEMAND. SO WHAT WE DO, IF WE MONITOR, WE KNOW WHAT YOUR BUDGET IS, WE SEE THE GOALS. AGAIN, THAT'S WHY REAL TIME DATA IS SO IMPORTANT TO THE PROGRAM. WE RUN TESTS. WE HAVE AN IDEA OF WHAT YOUR AVERAGE, UH, DISTANCES FOR THE RIDES, WHAT THE ADOPTION RATE IS GONNA BE FOR THE CURRENT RIDERS. THE THING IS, NOT EVERYBODY IS GOING TO GRAVITATE TO THE PROGRAM IN THE SUBURBS. WE ARE STILL CAR-CENTRIC. SO IN THE CASE OF MOST CITIES, THOSE WHO GRAVITATE TO IT FIRST ARE ELDERLY. AND THEN THE YOUNG WORKFORCE WILL USE IT TO GET AROUND. THE AVERAGE JOE WHO HAS THEIR OWN VEHICLE MIGHT USE IT ONCE [00:30:01] OR TWICE A YEAR. IT MIGHT BE THEIR CAR BROKE DOWN INSPECTION, SOMETHING LIKE THAT WHERE THEY CAN CALL AND GET A RIDE THERE AND BACK. SO IT DOES ALLOW EVERYBODY WHO PUT A PACE INTO THE SYSTEM TO BE ABLE TO USE IT AND HAVE QUALITY PUBLIC TRANSIT. BUT IF YOU'RE A CAR-CENTRIC CITY, PEOPLE ARE GONNA CONTINUE TO USE THEIR VEHICLES. BUT AT MAYBE, YOU KNOW, 10:11 AM IF YOU'VE BEEN AT A RESTAURANT OR THERE IS SOME OTHER REAL NEED TO GET HOME SAFELY, IT IS AVAILABLE TO THEM. AND THE CONVENIENCE OF IT IS WHAT ALLOWS FOR THE EASY ADOPTION. THE FACT THAT IT IS EITHER UBER, LYFT, OR A WELL-KNOWN, UH, BRAND. UH, LIKE I SAID, MOST PEOPLE HAVE IT ON THEIR PHONE OR ONE OUTTA TWO HAS IT ON THEIR PHONE ALREADY. UM, ARE FAMILIAR WITH IT. IT IS USUALLY TYPICALLY A RIDER'S FIRST CHOICE BESIDES THEIR OWN VEHICLE. YEAH, I LIKE THE AIRPORT IDEA. I DON'T KNOW HOW IT'S, IT'S PRETTY COSTLY 'CAUSE WE HAVE THE TOLL ROAD AND WE, THERE'S DIFFERENT FACTORS THAN WHAT HAS, OBVIOUSLY. UM, I DO LIKE THAT ASPECT ABOUT IT. I DO, I GUESS QUESTION, QUESTION THINGS. 'CAUSE I FEEL LIKE WITH HUDU, PEOPLE LEAVE HUDU TO GO, YOU KNOW, TO SHOP TO THEIR JOBS. THEY, THEY MAINLY MAINLY LIVE HERE, RIGHT? SO TRAVELING WITHIN HU THIS IS JUST WHAT I'M THINKING. LIKE TRAVELING WITHIN HU IS MAYBE NOT SOMETHING, I MEAN, PEOPLE DO IT RIGHT, BUT IF THEY WERE TO USE A RIDESHARE, YOU KNOW, USE THIS TO GO TO THE HOSPITAL, WE DON'T HAVE A HOSPITAL HERE. WE HAVE, WE HAVE A FEW OFFICES, UH, DENTAL OFFICES, UH, THINGS OF THAT SORT. BUT, UH, YOU KNOW, YOU UH, I GUESS TYPICAL RESIDENTS ARE LIKELY TO LEAVE HU TO GO GET THOSE SERVICES. MM-HMM. . UM, I GUESS THAT'S JUST KIND OF WHERE I'M THINKING TOO. ALSO, I NOTICED THEY HAD A NURSING HOME WE DON'T HAVE, SO I DON'T KNOW. I MEAN, IT IS WORTH, I GUESS IT'S WORTH A SHOT TO SEE THE STATS, RIGHT? SURE. BECAUSE I COULD TOTALLY BE THINKING, NO, I, I THINK THAT'D BE AN ONGOING CHALLENGE OF MAPPING THAT. AND HOW DO YOU ADD A SMALL LOCATION THAT, OH, OKAY, YES, THERE'S DOCTOR'S OFFICES HERE, SO WE'RE GONNA ADD IT. I MEAN, HOW MANY PEOPLE HAVE TO GO FOR IMAGING AND, AND TESTING OVER BY 35? BECAUSE THAT'S THE CLOSEST PLACE TO HUDDLE, RIGHT? I MEAN THAT, THAT HAPPENS TO PEOPLE OF ALL AGES FOR ALL KINDS OF, YOU KNOW, BLOOD TESTS, UH, X-RAYS, YOU KNOW, CAT SCANS, WHATEVER. YOU END UP GOING INTO A PLACE OUTSIDE, RIGHT? AND CPL LABS MAY NOT BE TAKEN BY YOUR INSURANCE, BUT IT COVERS LIKE AETNA AND UNITED, BUT NOT, YEAH. I MEAN, SO, SO ADDING THOSE AND IT'S LIKE, WHAT, WHAT'S THE TRIGGER TO ADD IT? BECAUSE IF YOU EDIT EVERYBODY'S, THEN ALL OF A SUDDEN WE'RE GOING ALL OVER THE TOP. YOU'RE NO LONGER TO, SO YEAH. RIGHT. YEAH. THAT'S MY CONCERN IS YEAH, THE TRIPS GET LONGER BECAUSE YEAH. THEN THE TRIPS GET LONGER. MM-HMM. . SEE, I THINK YOU GUYS ARE SAYING OUR CONCERNS. I THINK THERE'S A REASON TO LOOK AT SOMETHING LIKE THIS. I DON'T KNOW, BUT, BUT IT'S, IT'S JUST COMPLICATED IS WHAT IT'S, WELL, IT'S REALLY NOT THAT COMPLICATED. 'CAUSE IF YOU LOOK AT, UH, IF YOU GUYS TALK TO CHENEY ABOUT, UM, WHAT'S THAT SERVICE WE JUST BOUGHT? WERE THEY GEOFENCED EVERY SINGLE PLACE? UM, YEAH. I DON'T KNOW THE NAME OF IT, BUT THERE'S A, THE GEO, EVERY SINGLE SUITE IN EVERY SINGLE BUILDING IS GEOFENCED. AND SO THEY KNOW EVERY TIME SOMEONE GOES INTO A DOOR, THEY KNOW NOW HOW THEY KNOW YOU GUYS ARE ALL THE TECH PEOPLE, I DON'T KNOW. BUT I LOOK AT THIS LIKE, YEAH, IT'S PLACER AI. YEAH, PLACER AI, THEY KNOW EVERYTHING. SO GEOFENCE IS BIG. AND IF WE SET PARAMETERS AS A COUNCIL, WE CAN SIT THERE AND SAY, OKAY, THE HOSPITAL OFF, UH, UH, PECAN PARKWAY OR VILLE PARKWAY, THAT'S INCLUDED. OH, WE MISSED AN OFFICE OVER HERE. OKAY, WE CAN, WE CAN ADD THAT STUFF IN. AND YEAH, TO A POINT YOU GO, WELL WE'RE NOT GONNA, YOU KNOW, TAKE YOU TO, YOU KNOW, B CAVES, UH, BECAUSE THAT'S YOUR PREFERRED DOCTOR. BUT I DO THINK THERE'S, THERE'S A GIVE AND TAKE TO WHERE IF PEOPLE CAN'T GET TO THEIR DOCTORS AND THEY NEED RIDE SHARE HELP OR THEY NEED PUBLIC TRANSIT, UM, THEY MAY, THERE HAS TO BE GIVE AND TAKE TO WHERE POTENTIALLY RIGHT NOW THEY'RE HAVING TO BUM RIDES OFF PEOPLE. 'CAUSE I KNOW THE AMERICAN LEGION GIVES RIDES. I KNOW, UM, UM, MAN, I FORGOT HER NAME. SHE WORKS DOWN THERE. PETER, WHO'S THE GIRL? THE LADY THAT WORKS DOWN THERE WITH THE SWAT TEAM? JEAN Y DID YOU SAY? OR JEAN, SORRY. YEAH, JEAN JEAN SPENDS HER WHOLE TIME DRIVING PEOPLE AROUND A DOCTOR'S APPOINTMENT. SO I SEE THINGS LIKE THAT. I ALSO SEE TOO, NOT THAT WE HAVE A WHOLE LOT OF DRINKING ESTABLISHMENTS, BUT IF A PERSON'S BEEN DRINKING AND IT'S LIKE, HEY, LOOK AT TWO O'CLOCK IN THE MORNING, THE CITY COUNCIL SAYS WHATEVER FOR THREE BUCKS. JUST CALL, JUST USE THE APP AND GO HOME. OH NO, I, I'D EVEN THINK ABOUT GIVING THE ESTABLISHMENTS A WAY TO, TO JUST DO IT THEMSELVES AND SAY, HEY, WE'RE GONNA GET YOU A RIDE. YEAH. YOU KNOW HOW WITH ALL THAT LEMME ME, THIS CAN PERSON HAS TO BE WILLING , LET'S SAY SOMETHING LIKE THAT. BUT CAN WE GET LIKE ON AN APP OR SOMETHING, CAN WE SAY LIKE, HEY, THIS THANKSGIVING, YOU KNOW, DON'T DRIVE DRUNK SPONSORED BY HOME DEPOT AND HOME DEPOT'S PICKING UP, BUT THEY SPONSORED SOMETHING TO WHERE WE'RE ADDING THAT INTO THE FUND. I MEAN, CAN WE PARTNER WITH OTHER BUSINESSES THAT WANNA BE INVOLVED? OR IS IT STRICTLY YOU CAN PARTNER WITH [00:35:01] OTHER BUSINESSES, YOU CAN PARTNER WITH THEIR GOVERNMENTAL ENTITIES? UH, CITY OF PFLUGERVILLE, UH, WORKED WITH THEIR EDC ON LAUNCHING THE PROGRAM. THEY ALSO WORK WITH, YOU KNOW, DEVELOPING PARTNERSHIPS WITH PRIVATE BUSINESSES LIKE AMAZON TO ALSO HELP EXTEND THE NUMBER OF RIDES AVAILABLE TO THE WORKFORCE. YOU KNOW, NOT EVERYTHING IS, YOU KNOW, UH, ONE SIZE FITS ALL OR ALL THE RIDES HAVE TO GO TO THE SAME PLACE. LIKE FOR THE AIRPORT RIDES FOR EXAMPLE, THAT'S GEOFENCING LIMITED. UH, YOU CAN DO THE SAME THING WITH WORKFORCE, UM, EMPLOYER, UH, LOCATIONS WHERE YOU'RE GEOFENCING THAT AREA AND THEN ALLOWING THEM TO GO IN WITH THEIR SERVICE TERRITORY. BUT IF THE RIDE DOESN'T BEGIN OR END, UH, WITHIN THAT GEOFENCED WORKSPACE AREA OR AIRPORT AREA, IT'S NOT GOING TO TRIGGER THAT VOUCHER. SO YOU'RE NOT GONNA PAY FOR IT. UH, MY ANSWER TO YOU IS TO BE AS CONSERVATIVE AS POSSIBLE TO START. YOU'RE EXACTLY RIGHT. YOU MIGHT NOT KNOW EXACTLY WHERE THE RIDES ARE HAPPENING OR IF THE NEED IS THERE. THAT'S PART OF WHEN WE DO THE STUDY, JUST LET YOU KNOW WHAT'S ALREADY HAPPENING WITHIN THE SERVICE AREA THAT YOU ALREADY PREDETERMINED. SO WHAT WE DO IS WE TAKE A SHAPE FILE AND THEN WE LOOK AT WHAT'S HAPPENING, BEGINNING AND ENDING IN THE AREA IN WHICH YOU'RE ALREADY CHOOSING. IF THAT IS JUST CITY LIMITS, WE CAN TELL YOU WHAT THE TRAFFIC LOOKS LIKE. NOW YOU MIGHT SEE, BE SURPRISED, UM, OR YOU MIGHT BE SPOT ON. IT'S LIKE THERE ARE NO RIDES HAPPENING IN THIS AREA. AND THAT'S AGAIN, WHERE WE'D COME BACK, WE WOULD SHOW YOU WHAT'S GOING ON AND WE'D SAY, YOU ARE CORRECT. THIS IS NOT A GOOD FIT FOR YOU RIGHT NOW. THERE'S NOT ENOUGH, UH, GOING ON THAT WOULD ACTUALLY CATER TO YOUR RESIDENTS WITHIN YOUR CITY LIMITS. UM, BUT YOU CAN ALSO SEE THAT OVER TIME AGAIN, KYLE DIDN'T MAKE ANY TWEAKS. THEY WERE STRICT CITY LIMITS FOR THE FIRST YEAR. IT WAS A VERY LOW AMOUNT OF VOUCHER. THEY WERE PIONEERING. THEY HAD NO IDEA WHAT THEY WERE GETTING THEMSELVES INTO, BUT THEY WANTED TO PROVIDE A SERVICE IF POSSIBLE TO THE PUBLIC. AND THEY HAD TRIED ALL OF THESE OTHER OPTIONS THAT COST 'EM A LOT OF MONEY WITH VERY LITTLE RETURN. IN THIS CASE, THEY GOT OPTIMAL RETURN FOR LITTLE MONEY. SO KYLE WAS THE SAME SITUATION NOT THAT LONG AGO. THERE WASN'T A BUNCH OF GREAT PLACES FOR US TO GO TO BACK THEN. AND IT WASN'T THAT LONG BEFORE WE DIDN'T HAVE A HOSPITAL. UM, BUT , I KNOW THAT'S PRETTY AWESOME. YEAH. YEAH. BUT AGAIN, BE AS CONSERVATIVE AS YOU AS YOU WANT TO BE. THAT'S HOW YOU SHOULD START. UM, AND I'M NOT NECESSARILY IN FAVOR OF THE AIRPORT RIDES, ALTHOUGH I DO LOVE THEM AS A KYLE RESIDENT TO BE ABLE TO USE THEM. THEY ARE VERY EXPENSIVE. AND THAT'S WHY I SAY KYLE HAS TO LOOK AT THAT AS MARKETING DOLLARS TO GET REACTIONS LIKE THIS. SO THAT WORKS FOR THEM. BUT I WOULDN'T, UH, INCLUDE AIRPORT OFF THE BAT. AND I DON'T RECOMMEND IT TO ANY CITIES THAT START A PROGRAM LIKE THIS. UNLESS YOU ARE RIGHT NEXT DOOR TO THE AIRPORT, WHICH AIRPORT COMES, THE AIRPORT FEES, THEY TACK ALL THAT EXTRA STUFF ON. YOU KNOW, BECAUSE EXPENSIVE. HOW CUSTOMIZED CAN YOU GET? LIKE FOR INSTANCE, CAN YOU SAY, OKAY, WE KNOW WHAT HOUSEHOLDS ARE DISABLED AND WE KNOW WHAT HOUSEHOLDS ARE OVER 65. CAN WE SAY THAT PEOPLE THAT REGISTER OUT OF THERE ONE PROGRAM, BUT JUST REGULAR GUY LIKE ME WHO JUST WANTS TO TAKE AN UBER DOWN TO STONEHILL, I DON'T GET THE SAME DEAL THAT A DISABLED, YOU CANNOT UNDER LAW DISCRIMINATE PEOPLE BASED ON GENDER. A DA LET ME ASK, CAN I ASK PROFESSIONAL? JUST, I'M JUST ASKING BECAUSE IS THERE, WHAT ARE OPTIONS, WHAT CAN AND CAN'T DO? SO MY, MY SHORT ANSWER FOR A TRIP STYLE PROGRAM IS THAT IT IS ACCESSIBLE TO ALL AND INCLUSIVE TO ALL THAT IS THE MODEL THAT WE ARE SAVING UP WITH. IT IS THE EASIEST AND MOST COST EFFECTIVE WAY TO START A PROGRAM. THERE ARE PLENTY OF TRANSIT PROGRAMS, EVEN THROUGH CAP METRO THAT ONLY ALLOW FOR SENIOR CITIZENS OR THE DISABLED. AND THEY ARE VETTED ACCOUNT BY ACCOUNT. YOU WILL THEN NEED SOMEONE TO GO THROUGH AND ADMINISTER THAT. SO WE'RE NOT BREAKING IT, IT'S NOT BREAKING THE STATE LAW. THEY DO IT, THEY DO IT DIFFERENTLY. THEY ONLY, THEY THEY SERVICE THOSE PEOPLE. MM-HMM. RIGHT. THE SAME THING. THAT'S WHAT I'M TRYING TO, THAT'S WHY 'CAUSE I'M LOOKING AT THIS THEM AS EVERYBODY. YEAH. I'M LOOKING AT ALL THE, YOU GOTTA GO. WE WOULD HAVE TO CONTROL THAT BY CONTROLLING WHO WE GIVE THE VOUCHERS TO. RIGHT. DON'T HAVE THAT DATA. SO, WELL AND PRIVACY, THAT'D BE JUST A LOGISTICS MESS. JUST ASKING A QUESTION. 'CAUSE THE NEXT THING I MAY HEAR IS, IS WELL YOU DON'T LIKE RAISING TAXES MAYOR, SO WE CAN'T AFFORD IT. I'M LIKE, WELL, HOLD ON A SECOND. THERE'S ALWAYS MONEY OUT THERE. BUT YOU KNOW, WHAT ARE WE TRYING TO PROVIDE? ARE WE TRYING TO PROVIDE IS FOR LIKE FOR ME, I SEE A BIG VALUE IN OUR DISABLED AND OUR SENIOR CITIZENS. I DON'T SEE AS MUCH OF A VALUE IN IT IS THE 48-YEAR-OLD GUY WHO DRIVES A TRUCK AND GETS AROUND. OKAY. NOT THAT WE CAN'T DO THAT TOO, THAT'D BE AN AWESOME DEAL. BUT I'D HATE, I'M TRYING TO FIND A WAY TO GET SENIORS TO DOCTOR'S APPOINTMENTS. MM-HMM. DISABLED PEOPLE THAT ARE NOT ABLE TO MOVE AROUND. WELL MM-HMM. . AND IF THERE IS A WAY THAT'S NOT [00:40:01] BREAKING LAW, 'CAUSE I DON'T WANNA BE TRIED IN COURT FOR THAT. MM-HMM. IF IT'S A LITTLE BIT OF A PAIN, THE ASS IN THE BEGINNING, THE COUNTY KNOWS EVERY HOUSEHOLD IS OVER 65 AND IS DISABLED. 'CAUSE THEY THREW THEIR TAXES THAT WAY. JUST LOOKING FOR MM-HMM. . BUT YOU COULD DO YOU, BUT YOU COULD DO, IF THE END LOCATION IS ONLY THE HOSPITAL AND LIKE OUR, YOU KNOW, THE FLUTER BILL HOSPITAL AND MAYBE THE HEV, THOSE ARE THE ONLY TWO LOCATIONS THAT GOES. AND THEN YOU GET BUSINESSES TO PARTNER TO DO FROM THE, EACH INDIVIDUAL BUSINESS WOULD BE WILLING TO PROBABLY PARTNER WITH THE APP TO ADVERTISE THAT, HEY, IF YOU COME EAT AT SNUFFY'S RIGHT, YOU CAN GET A FREE RIDE FROM SNUFFY'S HOME. RIGHT. OH THAT'S, I'D LOVE THAT. YEAH. YOU KNOW, SO, BUT THAT, BUT THAT WOULD BE THEN IT'S NOT TIED TO A PERSON AND THEN WE SAY, HEY, WE'RE ONLY PAYING TO THESE TWO LOCATIONS, SO THE 48-YEAR-OLD ALSO NEEDS TO GO TO THE HOSPITAL. WE DON'T NEED TO GET INTO, MAYBE THEY BROKE THEIR LEG AND THEY CAN'T DRIVE. SO NOW THEY, THEY CAN'T GET THE RIDE BECAUSE THEY'RE DISABLED BUT THEY'RE NOT DISABLED IN SOME GOVERNMENTAL THING. I THINK THAT, YOU KNOW, THAT'S WHY I THINK YOU GEOFENCE IT TO GO TO THESE LOCATIONS. WELL AND THEN IF WE GET ANY LARGE EMPLOYERS, THEY COULD COME IN AND SAY, AS LONG AS IT IS RESIDING STARTING FROM OR ENDING FROM THIS LOCATION, WE PUT IN THIS AMOUNT OF MONEY TO TRAVEL. SO WHEN WE GET, SAY AT THE, UM, THE MEGA SITE, IF YOU HAVE A BIG EMPLOYER COME IN THERE, THEY COULD DO THAT. OR THE ISD COULD PUT IN MONEY IF THEY WANTED TO FOR THEIR TEACHERS TO COME TO THEIR CAMPUSES AND THEY COULD GEO FENCE ALL THEIR CAMPUSES IF THEY WANTED TO PUT IN MONEY. WE HAD AN ARGUMENT. I'M JUST, YEAH. YEAH. THE OTHER THING IS, IF YOU TRY TO DO IT BASED ON PROPERTY TAXES, YOU MISS ALL THE RENTERS WHO WERE IN THOSE CATEGORIES AND THEY'RE THE ONES THAT, THAT'S A POINT. SO WHEN YOU AND I TALKED A YEAR AGO WHEN I WAS FIRST INQUIRING ABOUT THIS MM-HMM , WE HAD TALKED ABOUT THE CLOSENESS THAT WE ARE WITH PFLUGERVILLE AND SOMEHOW PARTNERING WITH PFLUGERVILLE TO WHERE IF THEY COULD ORIGINATE IN HU BUT END IN PFLUGERVILLE OR VICE VERSA, MAYBE THERE'S A PARTNERSHIP BETWEEN THE TWO CITIES AS WELL. COULD YOU KIND OF TALK A LITTLE ABOUT THAT? THERE'S OPPORTUNITIES, WE'RE WAITING FOR TWO NEIGHBORING CITIES TO ADOPT THIS PROGRAM. BUT WHAT I ALWAYS SUGGEST, UH, TO THE SECOND CITY COMING ON BOARD IS THAT YOU RUN THE PROGRAM WITHIN THE PARAMETERS THAT YOU'RE COMFORTABLE WITH THE FIRST YEAR. SO YOU GET A GOOD IDEA OF WHAT YOUR TRAFFIC FLOW IS AND WHAT YOU'RE PAYING. BECAUSE AGAIN, TO ALL OF YOUR POINTS EARLIER, YOU DON'T WANT TO PAY FOR ALL OF YOUR RESIDENTS TO GO SPEND MONEY IN THAT NEIGHBORING CITY. SO IF YOU HAVE AN IDEA OF WHAT YOUR TRAFFIC LOOKS LIKE NOW, HOW PEOPLE ARE MOVING AROUND, THEN YOU CAN CREATE, UH, YOU KNOW, A VERY SPECIFIC CREATIVE, UH, ILA WHERE THERE IS SOME RECIPROCITY ON PAYMENT STRUCTURES AND, AND HOW THAT WORKS. AND I DO THINK THAT THOSE WHO ARE RUNNING THE PROGRAM NOW IN OTHER MARKETS ARE VERY INTERESTED, UH, IN SOMETHING LIKE THAT, IN EXPANDING TERRITORY. UH, AGAIN, A LOT OF THIS IS PAID OUT OF GENERAL FUNDS FOR ALL OF THESE CITIES. UH, I'LL TELL YOU THE BIG DRAWBACK OF THIS PROGRAM, UH, IS THE LACK OF FTA FUNDING AND GRANT MATCHES FOR THE PROGRAM. THIS IS SUCH A NEW CONCEPT THAT CITIES HAVE TO PAY FOR IT THEMSELVES OUT OF THEIR DER FUND. IT IS STARTING TO CHANGE OVER TIME. THE CITY OF MCKENNEY WHO WE WORK WITH IS USING A CERTAIN PORTION OF FTA DOLLARS TO RUN A VERY SIMILAR PROGRAM RIGHT NOW. UM, BUT UH, THEY ALSO ARE THEIR OWN DIRECT RECIPIENT OF THOSE FUNDS. THE ONLY CITY IN THE AUSTIN METRO AREA THAT RECEIVES ITS OWN, UH, FTA FUNDS IS A CITY OF ROUND DRAW. EVERYONE ELSE HAS TO GO THROUGH CAP METRO AND WHAT CAP METRO WANT TO, UM, SELL YOU ON SERVICE. IS THE, UH, PICKUP SERVICE THE SAME ONE THAT THEY WERE USING IN THE FLUER BILL THAT GOT REPLACED BY THIS PROGRAM? I GUESS WHAT ARE THE OTHER SERVICES LIKE BESIDES SOMETHING LIKE THIS THAT ARE AVAILABLE LIKE WITH THE, WITH CAP COG, WITH LIKE THE ELDERLY, THE THEM HELPING THE PROGRAMS THAT THEY HAVE. I WISH JAKE WERE HERE OR SOMETHING THAT SOMEONE, YOU KNOW, MAYBE SOMEBODY KNOWS MORE ABOUT THAT. YOU KNOW, THERE'S PARTS, THERE'S STAR. YEAH. THERE'S SEVERAL DIFFERENT, UM, SCHEDULED PROGRAMS THAT CATER TO THE ELDERLY. MM-HMM. , UM, CITY OF GEORGETOWN USES, UH, I BELIEVE IT'S CALLED THERE, THERE MAY BE RESOURCES OUT THERE THAT REALLY TAILOR TO THE PEOPLE THAT MAYBE, YOU KNOW, YOU'RE TRYING TO TARGET AND THAT WE JUST DON'T KNOW ABOUT IT. AND OBVIOUSLY IF WE DON'T KNOW ABOUT IT, THEN YOU KNOW, THE, THE RESIDENT LIKELY DOESN'T KNOW ABOUT IT EITHER. RIGHT. AND SO I THINK WE SHOULD ASK THAT QUESTION AT CAPCO. WE HAVE OUR MEETING. WHAT'S THE UH, CAP COG COST LEAN? I KNOW THEY HAD A HUGE OR CAP METRO. WASN'T THERE LIKE A HUGE DEBATE BALLOT MEASURE OUT THERE FOR WHETHER OR NOT THEY STAY WITH CAP METRO OR NOT? DO YOU KNOW WHAT THE, THAT WAS WITH THE LINE? THAT WAS, THAT WAS THE RAIL LINE. YEAH, THE BALLPARK COST [00:45:01] NET A YEAR FOR THOSE GUYS. UH, THE CITY MANAGER LAST TIME I TALKED TO HIM SAID IT WAS ALMOST $14 MILLION A YEAR. BUT THEIR DEDICATED SALES TAX, THEY'RE A MEMBER CITY OF CAP METRO. UM, AND SO THEY DON'T CONTROL THAT. I THINK THEY TAKE A FULL PENNY OFF OF THE SALES TAX. THAT DEAL WAS CREATED IN THE EIGHTIES. UM, THERE WERE SEVERAL MEMBER CITIES THROUGHOUT THE AREA THAT GOT OUT OF IT IN THE LATE NINETIES. FLEW VILLE GOT OUT OF IT, CEDAR PARK GOT OUT OF IT. GEORGETOWN GOT OUT OF IT ALL IN THE LATE NINETIES AS THEY WERE GROWING. LEANDER NEVER GOT OUT OF IT. UM, THEY TRIED TO GET OUT OF IT BY ORDER REFERENDUM ALMOST TWO YEARS AGO. UH, BUT IT FAILED BECAUSE YOU KNOW, IT'S HARD TO DO. IT LOOKS LIKE YOU'RE TRYING TO SHUT DOWN A, A CITY SERVICE. UH, BUT YOU KNOW, THEY'RE ON THE HOOK FOR I THINK GETTING CLOSE TO $14 MILLION ANNUALLY NOW MONEY NOW. YEAH. SO YEAH, THE BEST THING Y'ALL ARE DOING IS YOU'RE NOT, YOU KNOW, STUCK WITH ANYTHING. YOU HAVE THE ABILITY TO BE FLEXIBLE. YOU HAVE THE ABILITY TO SAY, WE DON'T NEED ANY OF THIS. I, I WANTED TO GET THE STUDY TO STEP TWO WHERE YOU COME BACK, LOOK AT OUR STUFF BECAUSE IF WE DON'T EVEN HAVE ANY DRIVERS HERE AND THERE'S NOT ANY TRAFFIC BEING USED AND I MEAN THAT KIND OF LETS US KNOW THAT MAYBE IT'S A GREAT IDEA THAT WE PUT ON A SHELF FOR FIVE YEARS FROM NOW OR SOMETHING. UH, BUT YEAH, WHENEVER I'VE UBERED IT'S JUST DRIVERS LITERALLY THAT ARE DRIVING THROUGH AND THEY TURN THEIR ON HUDDLE AND GOING ELSE THEY CAUGHT A RIDE AND THEY'RE LIKE, OH, I WAS JUST ON MY WAY HOME FROM WORK AND I ALL, YOU KNOW, YOU POPPED UP AND YEAH. SO I'M NOT HEADING AROUND AROUND. WELL LEMME TELL YOU WHAT'S CHANGED THE GAME A LITTLE BIT THOUGH. THE COURIER SERVICES, I DON'T KNOW IF THEY WOULD BE WILLING TO SPEAK. UBER EATS HAS CREATED AN ABUNDANCE OF DRIVERS NOW. YEAH. SO BECAUSE UBER EATS DOORDASH, YOU KNOW, POSTMATES, THAT POPULARITY, THESE ARE ALL THE SAME DRIVERS, JUST DIFFERENT APPS. RIGHT. AND EVEN UBER EATS IS THE SAME. SO THEY MIGHT ALREADY BE HERE. YOU MIGHT HAVE A TON OF UBER EATS TRAFFIC ALREADY HAPPENING IN YOUR AREA TO YOUR RESTAURANTS THERE. SO THERE MIGHT BE MORE DRIVERS HERE THAN YOU EXPECT NOW. AND THAT'S REALLY KIND OF CHANGED THAT OUTLOOK AS WELL. UM, IT THOSE SAME DRIVERS, IF THERE ARE FOOD DELIVERIES OR THERE ARE RIDES TO BE GIVEN, THEY WILL GO, A LOT OF 'EM WILL GO WITH EITHER ONE. SO AS SOMEBODY, SOMEBODY HAS DRIVEN IN THE PAST FOR UBER AND LYFT, IT, IT IS BASED ON WHERE THE OPPORTUNITY IS. YEAH. WHERE CAN I MAKE MONEY TODAY? RIGHT. AND CAN I MAKE MONEY DELIVERING FOOD OR CAN I MAKE MONEY DRIVING PEOPLE? YEAH. AND IF YOU CAN DRIVE PEOPLE IT'S USUALLY A LOT BETTER. YOU HAVE TO HAVE DEMAND. SO IF THERE'S NO DEMAND, NOBODY'S GONNA DO, SUDDEN THERE'S DEMAND THAT PEOPLE ARE GONNA BE SOMEBODY. YEAH. ONE, ONE OF THE THINGS THAT A LOT OF THE MARKETS THAT RUN THIS PROGRAM, WHETHER THERE'S A SUBSIDY LIKE THIS, THE DRIVERS ALSO GRAVITATE TO IT ALSO. BECAUSE IF I'M IN THE CITY OF KYLE, I'M GETTING A RIDE AROUND FOR $3 VILLE FOR $4 AND IT COMES TIME FOR ME TO GET OUTTA THE CAR AND TIP. WELL AGAIN, THERE'S ALL THAT VALUE THAT THE CITY AND THAT SUBSIDY GAVE ME. SO DRIVERS RECEIVE BIGGER TIPS IN THOSE MARKETS AND SO THEN AGAIN THEY CHASE THAT AS WELL. THEY DON'T KNOW WHY THE DRIVERS HAVE NO IDEA IF THEY'RE GONNA, THAT THE RIDE IS SUBSIDIZED. SO THEM IT IS ALL THE SAME. MM-HMM BUT ALL OF A SUDDEN THE TIP SHARE IS DIFFERENT IN PFLUGERVILLE VERSUS GEORGETOWN. WHY IS THAT AIRPORT I WOULD TIP WELL ON THAT KIND OF A DISCOUNT JUST BECAUSE THAT'S A GOOD DEAL. YEAH. BUT WE CAN'T TOTAL. IT'S 6 48. ANY MORE QUESTIONS FOR RICK? THANK YOU. THANK YOU ALL SO MUCH FOR YOUR TIME. [3.2. Discussion and possible action related to Work Session topics.] ALRIGHT, ITEM THREE, TWO DISCUSSION. POSSIBLE ACTION RELATED TO WORK SESSION TOPICS. ANYTHING THERE? SO RICK, IS THERE A COST TO DO THE STUDY? YOU SAID THAT NO COST. I THINK WE DO THE STUDY. YES. SEE TRAFFIC. SO I'LL MAKE A MOTION THAT WE UH, WE ASK FOR A FULL DIAGNOSTIC STUDY TO BE DONE BY TRIP CONSULTING AND THEN BRING IT BACK WHEN IT'S DONE. NOW DO YOU DO UBER AND LYFT OR JUST UBER OR WE'RE JUST GONNA WORK WITH UBER 'CAUSE THAT'S OUR PREFERRED PARTNER, BUT WE CAN GET A GOOD IDEA OF WHAT BOTH ARE DOING. BUT WE, WE LIKE TO GET THE NUMBERS FROM UBER 'CAUSE THEY'RE ALWAYS GREATER OBJECTED BY COUNCILMAN PORTERFIELD. ANY, ANY OTHER DISCUSSION HEARING THEN WE'LL CALL THE VOTE COUNCIL MAYOR THOMPSON. AYE. COUNCILOR THORNTON? AYE. COUNCILOR CLARK? AYE. COUNCILOR KOHLER AYE. COUNCILOR PORTERFIELD. AYE. MAYOR GORDON. AYE. MAYOR AYE. SEVEN ZERO. AYE. ANYTHING ELSE? ADJOURN AT 6:49 PM. * This transcript was created by voice-to-text technology. The transcript has not been edited for errors or omissions, it is for reference only and is not the official minutes of the meeting.